Business details
Business name
Online Digital Service
Unregistered sole proprietorship
Owner / Proprietor
Mominul Islam
Website
Get in touch
Operating address
Murshidabad, West Bengal, India
Support hours
Monday to Saturday: 10:00 AM – 7:00 PM (IST)
Sunday and public holidays: closed (emails and tickets are answered on the next working day)
For faster help
- Registered users: log in and raise a ticket from Support Helpdesk in your dashboard so we can see your order and wallet history.
- Order issues: include your Order ID.
- Payment or refund issues: include your registered mobile number, payment date, amount and the Razorpay Payment ID.
Read our Refund & Cancellation Policy and Shipping & Delivery Policy for timelines.
Grievance Officer
For complaints about our services or how your personal data is handled:
Name: Mominul Islam
Email: mominulonlinetelicom@gmail.com
Phone: +91 97358 00298
Address: Murshidabad, West Bengal, India
Complaints are acknowledged within 48 hours and resolved within 15 days.
Please note: Online Digital Service is a private service provider and is not a government office. For official government helplines, please contact the relevant authority directly.